Privacy Policy

The data controller for this website is:

Wintle Gas, 9 Yeo St, Resolven, Neath SA11 4HS

Email: dan@wintlegas.co.uk

Phone: 07732 872304

We may collect the following personal data when you use our website or contact us: your name, email address, phone number, the nature of your enquiry, and any other information you choose to include in your message. We do not collect payment information through this website.

We collect data when you submit an enquiry via the contact form, when you contact us directly by phone, email, or WhatsApp, and automatically through Vercel Analytics (see section 6).

We use your data to respond to your enquiry and provide a quotation, to arrange and carry out boiler servicing, repairs, or gas safety inspections, and to fulfil our legal obligations such as issuing Gas Safety Certificates. We do not use your data for marketing purposes without your explicit consent.

We process your data on the basis of legitimate interests (to respond to your enquiry and provide services), legal obligation (where required under gas safety regulations), and contract (where processing is necessary to carry out agreed work).

This website uses Vercel Analytics to understand how visitors use the site. Vercel Analytics is privacy-friendly and does not use cookies or collect personally identifiable information. It measures aggregate traffic data such as page views and general regional location. No data collected can be used to identify you as an individual. For more information, see vercel.com/legal/privacy-policy.

Enquiry and contact records are kept for up to 2 years or until the matter is resolved. Gas Safety Certificates and job records are retained for a minimum of 2 years as required by gas safety regulations. Once data is no longer required, it is securely deleted.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with email and communication service providers used to send and receive messages, and with regulatory bodies where required by law such as the Gas Safe Register.

Under UK GDPR you have the right to access, correct, or delete the personal data we hold about you, and the right to restrict or object to processing. To exercise any of these rights, please contact us at dan@wintlegas.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We may update this policy from time to time. Any changes will be published on this page with an updated date at the top.

Wintle Gas, 9 Yeo St, Resolven, Neath SA11 4HS

dan@wintlegas.co.uk — 07732 872304